Auto King - Roseville, California

mocha mocha

Auto King lies so freaking much. I make a 30 minute drive for a Range Rover that's advertised online as I write this review. When I get to this business, no one can be found. On Google and Yelp, the hours say they close at 5 but they apparently closed at 4:30 when I got here. Then I walk around and there's an employee. I asked him why is he closed ilthe business 30 minutes early and where is the car that is advertised online. The employee says the car is not here but then keeps changing his story. He says the "car is on another lot or the car just sold today or the car just sold this week." Then I get a little annoyed because naturally a customer shouldn't have to do a 30-minute drive to a business only for them to lie and change their story. I ask him to let me talk to his boss because the ad is still online & this false advertisement is incredibly frustrating. He says he has no contact information of his boss. I asked him if he really does work here. He replies yes he works here but he has no contact information for his boss here. He continues to lie. Then I told him that if he does not let me talk to his boss about his boss lying about a certain vehicle being at his dealership which is not here, an oldest dirty trick in the book to get people in & the saying, "oh that car just sold," plus the business closes early whenever they want. He replies that I have to call the dealership before I stop by to look at the cars. I told him that is not how a business should be run. We shouldn't have to call a business prior to stopping by, only to ask them if they have a product that they're still advertising that they do. This is one prime example why used car dealerships get a bad name. When a customer challenges a little, Auto King starts lying, even before the customer has made a purchase. I was a cash buyer but obviously the dealership prefers lying, rather than running an honest business. Thank God I didn't buy anything here.

Joshua Icenhower

Worked with Kevin and Ali to buy my used 2006 Mustang GT. It was a seamless process. They offered a fair price, were very patient to answer all of my questions and concerns (as a Mustang Enthusiast, I've been looking for two years for the perfect Mustang GT so I'm very picky) and I drove it off the lot.

Left my V6 mustang for a few days at the lot to drive the mustang GT, and they detailed it front to back for free.

I discovered after a few days that the mustang GT home that the Emergency Brake cables were seized so the rear brakes would not disengage--there was a constant light contact that was affecting acceleration and mpg. Auto King took ownership and had it repaired in a few days.

I definitely would buy from them again.

Joshua Hart

This team was awesome. I bought my 2017 Ford Expedition El from these guys. I called them and told them what vehicle I wanted and when I arrived they had it staged and ready for a test drive. I did not feel pressured by them at all. I love my new to me SUV. These guys seemed pretty honest and I could not be happier about my transaction.

Eric Neville

travelled down from Reno to make a purchase, the gentlemen i worked with were very honest, they took the car to a nearby mechanic to replace a motor mount, without complaint, the car had been pretty thoroughly detailed and the tank was filled. The car hs been running wstrong for a few weeks and i got a follow up call today regarding the registration and title, all was well and paperwork was being submitted as promised. I should add The shop they took it to was revealed so I could confirm the repair was being done. I got to go and look in on the vehicle as the part were being replaced. SErvice and promises made were all kept they even helped me get the vehicle on a trailer so I could tow it home. These boys did an incredible job..

Daniel Gutierrez

Kevin helped me out getting my Charger rt. I love it and he helped me get a good price. My only concern was the tires and he even put a new set of tires at 0 cost to me. Great guy, great dealer. I highly recommend this dealer to anyone looking for a car. Honest people with some nice cars. I would rate 10 stars if I could. I'm happy with my purchase and I'm going to refer anyone that is looking for a car here! Amazing service even stayed late to get me in my vehicle.

Marco Carrillo

Had a great experience here. Kevin and his team allowed us a test drive, they were patient as we checked out the vehicle, they were willing to work with our lender (who required additional paperwork), and got us out in time for Christmas (12/2021). Very happy with our purchase and we knew Kevin was very knowledgeable and was patient in walking us through the process. Would recommend auto king to others.

Cassi Harms

Stopped by today to see financing options possibly purchase new car. Kevin took the time to educate me and recommend the best steps to purchase a car while improving my credit, and getting the best deal all around. It's rare to get that kind of genuine customer service, especially when it was pretty obvious I wouldn't be purchasing a vehicle today. I will be returning here in a couple months after taking the steps Kevin suggested and buying a car from them. Awesome guys. Great selection, honest and non judgemental.

Jack Rametta

Bought a car from this dealer. Experience was pretty painless, pricing was transparent, and the car in good shape (even after a post purchase inspection). I can't say I got an amazing deal on the car, but the price was fair enough for this crazy used car market. They let me test drive it without giving me a hard time (some dealers aren't so good at this!), and they got the one minor issue I had with the car fixed a few days after I bought it. I'm not a huge fan of dealers, but they're nice guys - would go back. The usual caveats apply of course. If you're not mechanically minded get a PPI, check the Carfax, etc. I'll update this review if I have some future issue or experience with them, but for now 5/5.