Lister Beauty Supply Inc. - Hempstead, New York

SMD

Not sure why it took me so long to write my review. I might have been in a coma or I'm just going to blame the menopause.

Be aware they are certain items you buy that you cannot return for whatever reason and Lister don't pre warn his customer. So make sure you absolutely need the item before you cash it..

Also be careful of the Jamaican cashier. She will have you buying more than you need if you ask for her help. She doesnt care if you have money she just want YOU to spend money in my opinion.

I know this store from I came to America over 20 years ago. Back then the owner appeared to be nicer. It would appear that success has made him a mean old nasty man. My opinion.

So I went Into lister to purchase some things for my feet, the cashier was Jamaican and very helpful. But she kinda up sold me and I ended up buying an item that I didn't need. I was battling depression for over 9 years and needed help shopping.

Purchasing the item it wasn't wrapped. It was on the shelf open for anyone ro pick it up and feel it. When I reached home I realised that one of the item could have been use for a dual purpose. I DIDNT USE THE ITEM.

Being on disability with limited funds, I said ok, I'll just carry it back and either get a refund or buy something else. I was sadly mistaken.

I was told how they don't take back beauty supply products as to the item I bought. I guess they are in fear I might have used it and carried it back.

Mind you I bought it a little before closing time the day before and I came to the store as it open. It was then I realised that this same woman who was so helpful in getting me to spend my money, disassociated herself, when I came back, Into helping me get a refund or exchange.

She straight up told me the manager not taken the product back because I might have used it or touched it. I said to the cashier but the item was already in the store for anyone to touch it and I still bought it. I said you can see it is clearly not used.

Anyways I waited on the manager, this man didn't even spend 1 second talking to me. He was so rude and condescending, that he snapped at me and said, "I'm not taking it back". Walked off left me talking in the middle of a sentence.

Mind you this man is fully aware I am a long time customer of his. I couldnt believe his condecending rude tone. I ended up giving the same cashier the item as a gift, which she took.

It wasn't a concern now whether I used the item before or not. Another time this same Jamaican cashier helped me pick out a pair of nose ring that only she had access to.

I wear readers and I distinctly told her to make sure the errings was the same size. When I reach home they were two different size. This I had already put into my nose.

I figure the item was inexpensive and since it was the cashier fault because she used a key and open the case, she picked out the erring, she bagged it and gave it to me. She would just match anyone of the erring at no expense to me.

To my surprise this cashier told me that it's my fault, she said I should have check the erring before I left the store. I could not believe her cold response.

Just say only when I have an emergency and don't want to go on Jamaica Avenue, that I reluctantly buy something from lister. The staff is rude and unhelpful especially the Trinidadian one.

Only the older man, not the owner, is very helpful and courteous. He is the only reason why I shop at lister, because if you are having a problem he will help you.

I DO NOT RECOMMEND ANYONE SHOPPING AT THIS STORE.

Roland llew

Not a bad spot people are friendly cash as a friendly and knowledgeable the owner is usually on the premises they play nice music also. And have a variety of products including wigs I go there mostly to buy soap and grease but they do have lotions and many other things. I would recommend this door that you at least give it a try. The prices could come down a little but they are not as bad as some places.

T LikeHarry

It’s all Love! Everyone here is polite and helpful. This beauty supply store is home to me and they have options ?. I always exit very satisfied and positive about my purchase
Big Thank You with much love and respect to the 2 gentleman and StacyAnn for a blissful shopping experience start to finish

McKenzie and Daila

It’s a one stop shop everything is there and there’s a beauty salon right there on premises, excellent services provided by Daila check them out.

Donna Vailes

They had what I needed. When I went to the register she asked me if I wanted to pay for a bag and I said no I had a bag. I proceeded to pull my bag out and lay it on the counter then I paid for my goods with my debit card and the whole time she just stood there. She never put my things in a bag. I had to do it myself. Disgusting Behavior. I've called several times to speak to a manager and no one will connect me. I am no longer a customer.

Pamela Parker

I really enjoy shopping at Lister Beauty Supply store. It is conveniently located and has an array of items that I need on a regular basis. I just wish they had more skincare items such as cleansers, face masks and treatments.

The cashiers are always friendly and kind. I love the fact that most of the time the lines are short, so I can get in and get out fairly quickly.

Kay Em

This place is lucky i didn't have or know the option to not give it a single star. My sister her friends and myself all have shopped at Lister, most days anyways. The store has a lot of products however their customer service is terrible. The last two occasions I've been there, the lady I presume to be the owner or manager, shes always there, she made me feel very unwelcome. The first time she followed me around the store as if I was trying to steal something. I'm shocked because I've shopped there before on multiple occasions, I even came there with my sister and was introduced to the owner and her daughter who by the way I went to high school with and she remembers and has acknowledged my face (no problems with the daughter). On the second occasion of feeling unwelcome I dropped a product by mistake and the lady yells out 'OOOOO YOU BROKE IT', for the whole store to hear, I wanted to believe she was joking g but then after I put it back she comes over and inspects not just the one but ALL the products i stood in front of. I was so embarrassed. Everytime I have shopped there I have never spent less than $40.00, and the only time I actually had to return something (the product was already opened I didn't notice it at the time of purchase) of course they couldn't return it. I am frugal but at the same time the price is not worth the attitude. I am sticking to Selena's beauty supply. I've been going there since I was a child and they have never mistreated me. It is a smaller store however if they don't have a product they order it on the spot in front of you. Lister beauty supply will not see me again.

Aliy Bey

Called over the phone to see if they had a product available. The employee was so rude. She acted like I was bothering her by asking about her product. She ended the call by asking me 'Is that it?' and hung up on me. You'd think that if someone is interested, you'd be happier to help them. But I guess not. Extremely rude! Learn how to treat customers. Just awful.