Central Valley Hyundai - Modesto, California

Caitlyn Roberts

On Friday, 10/18/2024, my husband and I bought a new 2025 Hyundai Palisade Calligraphy with help from our amazing Sales Associate Giovanna!

No other dealership or salesperson treated me with the same respect and kindness that Giovanna did. NO other dealership took the time to bring vehicles around for me! Many left me waiting because they were busy or were talking to another customer, but left me with a computer where I could scroll through the options. Others jumped straight into the conversation of financing even though I told them from the start I wouldn’t be purchasing a vehicle on the same day. Over the next two weeks that it took us to purchase a vehicle, Giovanna would send me texts just checking in with me to see if I had any questions or concerns. No other dealership ever reached out about my potential business. We went back into Hyundai 2 more times from our original visit before making the actual purchase to speak to Giovanna about pricing so we could compare to other brands.

She was honest, straightforward and quick and was willing to work with us where she could along with her sales manager, whose name escapes me at the moment, but whom I was introduced to and was very friendly. The price quoted never changed and I really appreciated that because sometimes what’s quoted to you is not always the same when you return for the actual purchase or so that has been my experience in the past.

Giovanna is a huge part of the reason we chose to purchase with Hyundai. We went to Toyota, Kia, Mazda, Subaru, and Chevy/ Jeep/ Chrysler and could have had our choice of any vehicle, but the service at Hyundai was unmatched. I was expecting to be there all day on the day we decided to purchase our vehicle, but we were there probably all of about 2 hours from start to finish!!

Hyundai had the best overall deal and included a lot of services that I have had to pay extra for in my other vehicles. One example is that their Blue Link service that allows you to control your car from your phone is free as long as you own the car! All other dealerships make you pay a monthly subscription fee for this.

I also want to mention how impressed I was walking through their lounge and service center. It was way more comfortable and accommodating than my last service center!

After making our purchase, Giovanna has kept in contact, checking in with my husband and I about the vehicle and making sure to answer any questions about any of the features I may have forgotten how to work or anything to do with the vehicle itself. She called me when I needed help and walked me through how to make some adjustments in my vehicle a few days after we left! I am absolutely floored by Hyundai’s service and specifically by Giovanna’s commitment to her customers. She is such a bright light and I’m so happy I got to work with her.

Thank you Giovanna for putting my husband and I first, for being so patient and accommodating with us while we did our research and shopped around and for making me feel so comfortable during this entire experience. Thank you for your kindness and honesty. This experience has completely changed the way I view purchasing vehicles in the future. I have higher customer service standards now because of you?

Alicia Flores

I bought a 2025 Hyundai Elantra at Central Valley Hyundai and I absolutely love I my car so much!! Bryan Ramirez was my salesman and he was so great!!? He was so patient with me through out the process and extremely informative, kind and sweet! He was just as excited for me buying my first new car as I was!? Such an awesome car buying experience there with Bryan, I’m so thankful I had the pleasure of him helping me, and I can’t say it enough that I love my fancy new car! Thank you!!?

Jamie Delgado

My salesperson was Bianka and she was phenomenal. Our trade-in process and sale was flawless. She was attentive, prompt, professional, and eager to help us will all of the new features to our new car. She also helped us to cancel and transfer some of our memberships from our would car to our new one. 10/10 highly recommend her and Central Valley Automotive. This is the 3rd new vehicle we have purchased here.

kurea pdl

I went to this Hyundai a few days ago. I went with my partner who was looking at trading in his VW since it’s connected to the Hyundai there. We met Bianka who was so so kind and sweet, and wasn’t super pushy like some other salesmen. She let us speak without talking over us which was appreciated. We test drove some cars and I fell in love with the Hyundai Venue. I didn’t have my car with me, so I had to go back to Stockton to get it. I arrived a few hours later and Bianka handed me off to Bryan, who was also super nice. He was willing to go the extra mile for me and helped me get the deal I wanted. I was there pretty late and wasn’t able to get my new car washed, but he said I could bring it in the next day and they would do it then. I ended up forgetting some of my belongings in my old car, so when I brought my new car back, he was able to let me into it to grab them. He was very kind and always had a smile on his face. I would definitely go here again because of the service I received, even if it’s a 45 minutes drive from Stockton.

Mauricio Pacheco

I've been coming here for specific service appointments with my first Hyundai, and the service department did not always leave the best impression. Now after dealing with the sales team, Bryan, has saved my perception of this dealership. I was met with help and compassion, and felt like Bryan guided me through the sales process with ease. He listens to what you are looking for and works with you to find exactly the best option for your situation. Thank you for giving me a great customer experience and helping me get back on the road again.

Bryce Nicolson

Julio our salesman was outstanding! He was respectful and determined to help us. He was reasonable, polite, and very throughout the entire process. We purchased a 2024 sonata and he explained all the features in detail during our test drive! He setup our phone blue-link and he insisted on delivering the car to our home because of a software update it needed. He was great and we couldn’t be happier with our purchase and experience!

Nicole Mersereau

I had been thinking about buying a hybrid vehicle for a while and decided Memorial Day was the time to do it. I worked with Giovanna and she was fantastic from beginning to end! Giovanna made the process easy and painless and made sure to explain everything to me before I drove off the lot! Central Valley Hyundai and Giovanna made this a great experience and I would definitely return for any future car buying needs!

Erica Costa

Brandon was the first person I spoke to and took a test drive with. I was going to come back the next day with my husband and he let me know he was not going to be there but would have someone help us. All I asked was that it was not someone “salesy”. The next day we were introduced to Kalii. He was amazing. Answered all of our questions, was not pushy in any way, and stayed in contact with me throughout the process. We purchased the 2024 Sonata Hybrid Limited and I love it. The whole team was great at Central Valley Hyundai.